Certifications

NovaStar Solutions’ remarketing customers rest easy knowing their used IT assets are being handled in the proper manner.  We are R2:2013 (Responsible Recycling), ISO 14001:2004, and OHSAS 18001:2007 certified and have a zero-landfill policy. This means that every IT asset has a known end point.

To obtain these certifications, NovaStar developed an Environmental Management System (EMS) as well as underwent rigorous certifications processes proving our remarketing services have minimal effect on the environment and comply with related laws, regulations and requirements. And being part of the Microsoft Registered Refurbisher program further enhances our product and service offerings, thus helping to maximize values we get for partners we remarket on behalf of.

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Asset Recovery & Remarketing

NovaStar Solutions has helped numerous businesses, corporations, financial institutions, and government agencies recover value in their aging IT assets from a variety of situations including:

  • Merger, Acquisition or Closure
  • System Upgrades or Refresh Projects
  • End of Life
  • Off Rental or Lease
  • Customer Returns
  • Project Cancellation
  • Excess Surplus
  • Reverse Logistics

Whether it’s PCs, laptops, tablets, consumer electronics, printers, servers, or storage, we understand the value in everything IT.  Our unique remarketing program is tailored to suit your needs, ensuring you are receiving the maximum possible value for your equipment.

Reverse Logistics

NovaStar’s reverse logistics capabilities help manufacturers, retailers, and third parties recover value of the following:

  • Customer Returns
  • Overstock
  • Closeouts / Clearance
  • Open Box
  • Distressed / Damaged Packaging Goods

By marketing direct to the consumer, NovaStar helps its reverse logistics clients maximize recovery value while minimizing costs – i.e. warehousing, auditing, and transportation logistics. And with a zero-landfill policy, every asset has an end point, so rest assured your assets are being handled properly.

ITAD Services

NovaStar Solutions provides a complete, single-source solution that turns our client’s used IT assets into cash.  Our IT Asset Disposition (ITAD) services include:

  • Warehousing and Inventory Management
  • Audit and Testing by Certified Computer Specialists
  • Low Level Secure Data Erasure to NIST 800-88 and U.S. Department of Defense DoD 5220.22-M Standards
  • Equipment Appraisal and FMV (Fair Market Value) Price Quotations
  • Management and Logistics for De-Installation of Equipment
  • Voluntary Surrender Repossession
  • Environmentally Compliant Disposal (R2 (Responsible Recycling),ISO 14001:2004, and OHSAS 18001:2007 Certified)

These ITAD services are customized to meet the unique requirements of each customer and are created to maximize return on investment.

Value Add Process

NovaStar Solutions has the ability to manage the de-installation of your equipment and the logistics from your location to ours from anywhere in the United States and Canada. Upon arrival, assets are tracked by serial number, audited for condition, functionality, and value recovery. Equipment is thoroughly cleaned and all non-OEM identifying labels are removed to ensure customer privacy.

Upon audit completion, typically within 5-10 business days, a full audit report is furnished to the client which includes detailed asset information including serial number, make, model, configuration, condition, functionality, and estimated recovery value. These audit reports can be customized to suit your needs or automated integration requirements.

Equipment is securely stored in our warehousing facilities which are equipped with security systems consisting of, but not limited to, video surveillance cameras, motion detectors, wired doors, and a fire sprinkler system.  NovaStar Solutions is also fully insured and bonded.

Data Erasure

NIST 800-88 and U.S. Department of Defense (DoD) 5220.22-M standard low-level wiping and / or data destruction is available upon customer request and certificates of data destruction are provided. The certificate will include the serial numbers of the storage devices wiped or destroyed as well as the system serial number from when they came from (when applicable).

Why NovaStar Remarketing?


Sustainability is at the core of what NovaStar Solutions strives to achieve. Our core focus is to retrieve value wherever possible when remarketing equipment on behalf of our clients. Over 95% of the remarketing equipment processed is resold on the secondary market, ensuring maximum value for your assets.

If an asset is deemed defective and non-repairable, we will harvest the system for its working components, and the remainder will be disposed of properly in accordance with local laws and regulations. And because NovaStar Solutions is an R2:2013 (Responsible Recycling), ISO 14001:2004, and OHSAS 18001:2007 certified electronics waste recycler, every IT asset has a known end point and you can rest assured your equipment will not end up in landfill.

NovaStar also requires its downstream electronics waste partners to be R2 Certified and to use EPA approved standards and provide certificates of destruction.  Annual audits are conducted of our downstream providers with NovaStar personnel inspecting our waste management partner’s facility.

Customer Testimonials

Our customers represent a variety of industries and verticals, each with their own unique needs. Below are some of their own words on how NovaStar has helped them achieve maximum ROI.

Food Processing Company

“NovaStar continues to provide us with excellent service and good returns on our used computer equipment. In the past, trying to resale used computer equipment was a huge hassle. NovaStar’s customer service has made the process much easier.”

Consumer Goods Manufacturer

“We have been using Novastar for over 10 years for our PC and Laptop asset retirement and have been very pleased with the relationship. We use them for both reselling our old equipment as well as securely wiping the data. We have found Novastar to be very fair in their pricing and responsive in our communication needs. It has been a hassle free ride for a long time with any questions or issues dealt with in a very timely manner. Other vendors have approached us on our asset retiring needs, but when I tell them how our program works with Novastar, they can’t match its ease of use and low administrative burden. It has been a pleasure to work with a local company who has good customer service along with honesty and integrity at its core.”

Energy Company

“We would like to recommend NovaStar Solutions.Com, LLC as a customer who can meet your business needs for future transactions. NovaStar Solutions.Com, LLC has always given us excellent values on all obsolete and surplus computer equipment. They are very professional to work with, and are diligent in ensuring payments are received to us in a timely manner whenever they purchase our used or surplus computer equipment. NovaStar Solutions.Com, LLC would be an outstanding company to interact with and handle business transactions. We would highly recommend this company and have utilized their services in the past and will continue conducting business with them.”

Financial Services Company

“We have been working with Novastar, Inc., Livonia, Michigan, for approximately 8 years. They have handled the majority of our IT equipment returns (Servers, PC’s, Laptops). This often entailed large lease returns (over 1,000 units at a time) to individual components. We have been extremely pleased with the service they have provided us, which includes detailed audits identifying damages/deficiencies and the ultimate sale of the assets. They provide us with monthly inventory reports and their remittances are always on time. We will continue to utilize their excellent service in the foreseeable future.”