This Website collects some Personal Data from its Users.
Owner and Data Controller
Novastar Solutions 35200 Plymouth Rd. Livonia, MI 48150
Owner contact email: email@example.com
Types of Data collected
Among the types of Personal Data that this Website collects, by itself or through third parties, there are: Cookies, Usage Data, Phone Permission, first name, last name, email address, city, state, business address, and company name.
Personal Data may be freely provided by the User, or, in case of Usage Data, collected automatically when using this Website.
Unless specified otherwise, all Data requested by this Website is mandatory and failure to provide this Data may make it impossible for this Site to provide its services. In cases where this Site specifically states that some Data is not mandatory, Users are free not to communicate this Data without consequences to the availability or the functioning of the Service.
Users who are uncertain about which Personal Data is mandatory are welcome to contact Novastar.
Users are responsible for any third-party Personal Data obtained, published or shared through this Website and confirm that they have the third party’s consent to provide the Data to Novastar.
Mode and place of processing the Data
Methods of processing
Novastar takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT-enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to Novastar, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Website (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by Novastar. The updated list of these parties may be requested from Novastar at any time.
Legal basis of processing:
Novastar may process Personal Data relating to Users if one of the following applies:
- Users have given their consent for one or more specific purposes. (Note: Under some legislation, Novastar may be allowed to process Personal Data until the User objects to such processing (“opt-out”), without having to rely on consent or any other of the following legal bases.) This, however, does not apply, whenever the processing of Personal Data is subject to European data protection law;
- provision of Data is necessary for the performance of an agreement with the User and/or for any pre-contractual obligations thereof;
- processing is necessary for compliance with a legal obligation to which Novastar is subject;
- processing is related to a task that is carried out in the public interest or in the exercise of official authority vested in Novastar;
- processing is necessary for the purposes of the legitimate interests pursued by Novastar or by a third party.
In any case, Novastar will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.
The Data is processed at Novastar’s operating offices and in any other places where the parties involved in the processing are located.
Depending on the User’s location, data transfers may involve transferring the User’s Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by Novastar to safeguard their Data.
If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with Novastar using the information provided in the contact section.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
- Personal Data collected for purposes related to the performance of a contract between Novastar and the User shall be retained until such contract has been fully performed.
- Personal Data collected for the purposes of Novastar’s legitimate interests shall be retained as long as needed to fulfill such purposes. Users may find specific information regarding the legitimate interests pursued by Novastar within the relevant sections of this document or by contacting Novastar.
Novastar may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, Novastar may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
The Purposes of Processing
The Data concerning the User is collected to allow Novastar to provide its Services, as well as for the following purposes: Analytics, SPAM protection, Content commenting and Contacting the User.
Users can find further detailed information about such purposes of processing and about the specific Personal Data used for each purpose in the respective sections of this document.
Detailed Information on The Processing of Personal Data
Personal Data is collected for the following purposes and using the following services:
- Contacting the User
- Content Commenting
- SPAM Protection
- Novastar Customer Portals and Tools
The Rights of Users
Users may exercise certain rights regarding their Data processed by Novastar Solutions.
In particular, Users have the right to do the following:
- Withdraw their consent at any time. Users have the right to withdraw consent where they have previously given their consent to the processing of their Personal Data.
- Object to processing of their Data. Users have the right to object to the processing of their Data if the processing is carried out on a legal basis other than consent. Further details are provided in the dedicated section below.
- Access their Data. Users have the right to learn if Data is being processed by Novastar, obtain disclosure regarding certain aspects of the processing and obtain a copy of the Data undergoing processing.
- Verify and seek rectification. Users have the right to verify the accuracy of their Data and ask for it to be updated or corrected.
- Restrict the processing of their Data. Users have the right, under certain circumstances, to restrict the processing of their Data. In this case, Novastar will not process their Data for any purpose other than storing it.
- Have their Personal Data deleted or otherwise removed. Users have the right, under certain circumstances, to obtain the erasure of their Data from Novastar.
- Receive their Data and have it transferred to another controller. Users have the right to receive their Data in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that the Data is processed by automated means and that the processing is based on the User’s consent, on a contract which the User is part of or on pre-contractual obligations thereof.
- Lodge a complaint. Users have the right to bring a claim before their competent data protection authority.
Details About The Right to Object to Processing
Where Personal Data is processed for a public interest, in the exercise of an official authority vested in Novastar or for the purposes of the legitimate interests pursued by Novastar, Users may object to such processing by providing a ground related to their particular situation to justify the objection.
Users must know that, however, should their Personal Data be processed for direct marketing purposes, they can object to that processing at any time without providing any justification. To learn, whether Novastar is processing Personal Data for direct marketing purposes, Users may refer to the relevant sections of this document.
How to Exercise These Rights
Any requests to exercise User rights can be directed to Novastar through the contact details provided in this document. These requests can be exercised free of charge and will be addressed by Novastar as early as possible and always within one month.
Additional information about Data collection and processing
Novastar takes reasonable steps to safeguard your Personal Information through physical, electronic, and operational policies and practices. Data can only be read or written through defined service access points, the use of which is password-protected. The physical security of the data is achieved through a combination of network firewalls (there is no direct communication allowed between the database server and the Internet) and servers with operating systems, all housed in a secure facility.
Access to the system is controlled. Employees are granted access to Personal Information on a need-to-know basis in order to perform a specific job (for example, billing or customer service). We use encryption to protect your Personal Information transmitted online, as well as offline. The computers/servers in which we store personally identifiable information are kept in a secure environment.
We will also ensure the proper disposal of your Personal Information—regardless of the source.
Information Posted to Our Website
We also employ session time-outs to protect your account. You will be logged out of the Site automatically after a specified period of inactivity. This time-out feature reduces the risk of others being able to access your account if you leave your computer unattended.
If your personal information changes, or if you no longer want updates or to be contacted for new products, you may correct, update, amend, delete/remove or deactivate your contact information by emailing us at firstname.lastname@example.org or by contacting us by telephone or postal mail at the contact information listed below. We will update your file within 30 calendar days.
The User’s Personal Data may be used for legal purposes by Novastar in Court or in the stages leading to possible legal action arising from improper use of this Website or the related Services.
The User declares to be aware that Novastar may be required to reveal personal data upon request of public authorities.
What You Can Do To Protect Your Personal Information
In addition to our own efforts, you can take several precautions to protect the security of your computer and Personal Information. For instance, you should create and use a complex password, using numbers, a combination of small and large capital letters, and special characters. You should avoid using any information that others can easily learn about you, such as your mother’s maiden name, a family member’s name or birthday. We also recommend that you change your password frequently. You should never share your password with anyone, or leave it written down in an unsecured area.
You can also install and regularly update antivirus and firewall software to protect your computer or device from external attacks by malicious users. If you use a computer that can be accessed in a public area (e.g., library, coffee shop, etc.), we recommend that you take special precautions to protect the security of your account and Personal Information. When you are finished visiting our Site, you should log out completely, close the browser window and clear the browser’s cache files.
You should also be aware of fraudulent attempts to gain access to your account information known as “phishing.” Phishing is a tactic used by scammers to lure people to a phony website through the use of a genuine-looking email purporting to be from a legitimate company. Either in the email itself or on this fake website site, scammers will ask for login information to gain access to people’s accounts and withdraw their money. Novastar will never ask you for your login information in the context of any email. In general, you can protect yourself against phishing by never providing login or Personal Information via an email. You should always ensure the Novastar URL that you are provided begins with: https://www.novastar.net.
Additional Information About User’s Personal Data
System Logs and Maintenance
For operation and maintenance purposes, this Website and any third-party services may collect files that record interaction with this Website (System logs) use other Personal Data (such as the IP Address) for this purpose.
Used for accessing a host of typical features associated with telephony. This enables, for instance, read-only access to the “phone state”, which means it enables access to the phone number of the device, current mobile network information, or the status of any ongoing calls.
Authorization to Contact You by Phone
Authorization To Contact You by Other Means
By using parts of this website, or sending e-mails to Novastar Solutions, you are communicating with us electronically. You agree to receive communications from us electronically, and that all agreements, notices, disclosures and other communications that we, our affiliates, partners or independent contractors provide to you electronically satisfy any legal requirement that such communication be in writing and are effective immediately.
You may withdraw your consent to receive disclosures electronically by contacting us via email at email@example.com or by calling us at (734) 453-8003. You may also reach us in writing to the following address: Novastar Solutions, 35200 Plymouth Rd. Livonia, MI 48150 Attention: Mary Baumgarten.
Information Not Contained in This Policy
More details concerning the collection or processing of Personal Data may be requested from Novastar at any time. Please see the contact information at the beginning of this document.
How “Do Not Track” Requests Are Handled
This Website does not support “Do Not Track” requests. If you wish to restrict your IP Address from being anonymously tracked by Novastar, you may send an email request to firstname.lastname@example.org. We will update your file within 30 calendar days.
The Site, the Site Content, and User content are made available “as is” and “as available” without warranty of any kind, either express or implied. This includes, without limitation, implied warranties of merchantability, fitness for a particular purpose, title, accuracy, non-infringement or enjoyment. We make no guarantee that the Site Content is up-to-date, accurate, or complete. You should not rely on it for any decision or to take any action. We hereby disclaim any warranty that the Site Content or User Content on the Site will be free of interruption, free of errors, or that any of the Site is free of viruses, worms, trojan horses, or other code that manifests contaminating or destructive properties.
Limitation of Liability
Under no circumstances shall Novastar or any of its affiliates be liable to you or any other person for any direct, special, exemplary, indirect, incidental, consequential, or punitive damages or costs, or attorney’s fees arising out of or relating to these terms, access to, use of, or the operation of any site, any of the Site Content, or User Content. Your sole and exclusive remedy and Novastar’s sole and exclusive liability to you for any reason shall be for you to discontinue your access to or use of the Site. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
In the event that State law does not allow the exclusion or limitation of liability for consequential or incidental damages, Novastar’s liability shall be limited and warranties are excluded to the fullest extent permitted by law, but shall in no event exceed $100.00.
You agree that any cause of action arising out of or related to Novastar, any website, or any website content or user content must be commenced within one (1) year after the cause of action accrues. Otherwise, such cause of action is permanently barred.
Should the changes affect processing activities performed on the basis of the User’s consent, Novastar shall collect new consent from the User, where required.